There are a few occasions every winter when we get too much snow for the dog waste to be visible. If we aren’t able to scoop your yard on your regular service day due to accumulated snow we will attempt to scoop it the following day. If on the following day there is still too much snow to see the waste we will have to either:
A.) Walk the yard in the snow. We usually walk yards in the snow if accumulation is under 1 to 1.5 inches, roads are cleared of ice, and gates arent all frozen shut.
B.) Suspend services until the following week. We credit accounts if someone at the house is able to scoop the yard after the snow melts. Otherwise we scoop double waste the following week which takes twice as long.
Unfortunately with the short Winter days there aren't enough hours of daylight in the week to wait more than 1 day for snow to melt.
Thanks for your understanding and your business!!